1. Information We Collect

MegaStarLottery collects information necessary to provide our lottery services and comply with regulatory requirements:

• Personal identification information (name, date of birth, address)
• Contact information (email address, phone number)
• Financial information for transactions
• Identity verification documents
• Gaming activity and transaction history

2. How We Use Your Information

We use your personal information to:

• Process your registration and verify your identity
• Facilitate lottery participation and prize distribution
• Comply with legal and regulatory obligations
• Provide customer support services
• Implement responsible gambling measures
• Prevent fraud and ensure platform security

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with: regulatory authorities as required by law, payment processors for transaction processing, and service providers who assist in our operations under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint about our privacy practices

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and ensure platform security. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Gaming records are retained for 7 years as required by Queensland gambling regulations.

8. Contact Us